We strive to ensure complete satisfaction with our services. Please review our refund and cancellation policy to understand your rights and the process for requesting a refund or cancelling an order.
At Softlance, we aim to provide high-quality services to all our clients. However, once payment is made and work has started, no refunds or cancellations will be permitted. Please ensure that you are satisfied with the terms and project details before making a payment.
Once a payment is made and work on the project has started, it is considered final, and no refunds will be issued under any circumstances. We recommend that you review all project details, scope, and terms before making a payment.
If work on the project has already started, cancellation of the project will not be allowed. We encourage our clients to communicate with us beforehand if there are any concerns or changes in their requirements before payment is made.
If there are any changes or modifications required after the work has begun, we will discuss these changes with you. Additional fees may apply for scope changes and will be agreed upon before proceeding with the adjustments.
Before proceeding with a project, we will provide you with detailed project terms, including timelines, scope, and deliverables. You should carefully review and approve these terms before making any payment. Once payment is made, we will begin working on your project immediately.
If there are any issues or concerns regarding the project after work has begun, we encourage you to contact us as soon as possible. We will do our best to resolve the issue amicably. However, no refunds or cancellations will be provided once the work has commenced.
Softlance reserves the right to update or modify this Refund and Cancellation Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be noted at the bottom of the policy. We encourage you to review this policy periodically for any updates.
If you have any questions about this policy or need further clarification, please contact us at info@softlance.in or call us at +91-9991314998.
